This Privacy Policy (hereinafter "this Policy") describes how PixelMe (hereinafter "the Service") handles user information.
Pixel art conversion on the pixel-me.tokyo home page handles your photo as follows. The pattern trial on the pattern pages (AI conversion) is described in the next section. For the website, these sections take precedence over the mobile-app descriptions below when they differ.
On the cross-stitch and bead pattern pages, you can make one free pattern per browser with an AI conversion (SNES, Coarse). Your photo is handled as follows.
The Service collects information provided by users in order to deliver pixel art conversion services.
The Service may collect the following information to the minimum extent necessary for quality improvement and bug fixes:
* The above information may not be collected depending on implementation and usage conditions.
Information collected by the Service is used for the following purposes:
When you use a feature that redraws your photo as pixel art with AI (the app's "AI Magic" filters and the pattern trial on the website), your selected photo (which may include faces) and settings such as the filter are sent to PixelMe's processing service and its AI providers. Depending on the filter and processing conditions, we use Runware and RunPod; some app features (such as describing what a photo shows) also use Google AI services (Gemini API). Conversions without AI (Face and Anything) are processed on PixelMe's servers and are not sent to external AI providers.
We use Cloudflare for website delivery, rate limiting and diagnostic image storage (Cloudflare R2), and Google Cloud for processing. The providers handle data under their respective policies below.
Runware · RunPod · Google (Gemini API Terms) · Cloudflare
We will not provide personal information to third parties without the user's consent, except as required by law.
Conversion on the home page and the pattern trial are described in the sections at the top.
Depending on the feature and runtime settings, input images and generated or converted images may be saved in diagnostic storage for quality review and troubleshooting. They are never made public or shared with third parties. Contact us using the details below to request deletion of images in diagnostic storage, including those from the website.
When you save a result of the conversion without AI (logos, screenshots and the like) or open it in the editor, the source image (downscaled), the result and the conversion settings (such as the grid size and the number of colors) are saved in diagnostic storage to improve the conversion. They are not sent to external AI providers.
External AI providers process and retain data under their own terms and policies. Deletion from PixelMe does not guarantee simultaneous deletion of every copy held by those providers.
Photos containing faces can be converted. For AI conversion they are sent to external AI providers, and results and diagnostic data are handled as described in Articles 3 and 4. Please use photos you have permission to process and respect the rights of the people depicted.
The Service implements reasonable security measures, including encryption of communications and access controls, to prevent leakage, loss, or damage of collected information.
If a minor uses the Service, please obtain parental or guardian consent as necessary before use.
The Service uses the access analysis tool "Google Analytics" provided by Google. Google Analytics uses cookies to collect traffic data. This traffic data is collected anonymously and does not personally identify you. You can refuse the collection of data by disabling cookies in your browser settings.
This website uses Microsoft Clarity, a behavioral analytics tool provided by Microsoft. Clarity uses cookies to record where visitors click and scroll and how they move through pages, presented as heatmaps and session recordings. Text typed into form fields is not recorded, and information such as email addresses and numbers is masked automatically. Recordings are retained for 30 days. You can stop this by disabling cookies in your browser settings or, on sites with consent settings, by withdrawing consent there.
The Service may change this Policy as necessary. If significant changes are made, we will announce them on this page or through other means.
For inquiries regarding this Policy, please contact us at:
Contact Email: aigahaku+pixelme@gmail.com
X: @sato_neet
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When web sales launch, Paddle or Stripe (including Link) will process purchase information needed for payments, tax and buyer support. RevenueCat processes the app user identifier and purchase/subscription status to validate Pro access. PixelMe does not store full payment card numbers. See the Paddle privacy notice, Stripe privacy policy and RevenueCat privacy notice for their processing practices.